WHAT WE DO

PRIVACY NOTICE

Olivine Consulting Ltd takes your privacy very seriously. We ask that you read this privacy notice carefully as it contains important information about what to expect when Olivine Consulting Ltd collects personal information about you from our website and how Olivine Consulting Ltd will use your personal data.

The type of personal information we collect 

 

We currently collect and process the following information:
 

Personal Identifiers: Name, Email, Phone Number, Address
Business Information: Company Name, Position, Company address

How we get the personal information and why we have it

 

Most of the personal information we process is provided to us directly by you for one of the following reasons:
Contacting us through our website contact form.
Contacting us through other electronic channels e.g. Social Media.
Signing up to receive further information about our services.
Completing a survey.

 

We use the information that you have given us in order to process your registration of interest as a client or possible client and provide the information or services you request. If you agree, we may also contact you about other products and services we think may be of interest to you.
 

We may share this information with freelancers who we employ to support our delivery of services to you as a client. In this case, we will seek your permission to do so. We may also be required to share your data for tax or legal reasons.
 

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are: 
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting enquiries@olivine.co.uk.
(b) We have a contractual obligation.
(c) We have a legal obligation.
(d) We have a vital interest.
(e) We need it to perform a public task.
(f) We have a legitimate interest.

 

Marketing
 

If you have consented to receive marketing information, we may provide you with details about other services or products that we may think may be of interest to you. If you would rather not receive this information, please send an email message to enquiries@olivine.co.uk. You can opt out at any time.

 

Website usage
 

We may also use web analytics (Google Analytics) for the purpose of monitoring website usage in order to help to develop our website and our services. These statistics will not include information that can be used to identify you.

 

How we store your personal information 


Your information is securely stored securely on a password protected PC, as well as external cloud-based storage including Wix (website); Google (Email, Documents, Photos) and One Page CRM system. Secure passwords are used for each account and are changed regularly for extra security. 

 

Your personal data is kept for the duration of time required for the purpose of fulfilling services to you and our ongoing relationship. After such a period of time, the data will be deleted from any computer or device. If you make an enquiry with us but do not require our services, we will only store their data for 3 months, unless you specifically indicate that you will need our services in future. An annual audit is carried out to ensure that all data that is no longer required for the purpose of processing is deleted.

 

Your data protection rights
 

Under data protection law, you have rights including:

  • Your right of access - You have the right to ask us for copies of your personal information. 

  • Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 

  • Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances. 

  • Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances. 

  • Your right to object to processing - You have the right to object to the processing of your personal information in certain circumstances.

  • Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances. 

  • You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

 

Please contact us at enquiries@olivine.co.uk if you wish to make a request.

 

How to complain

 

If you have any concerns about our use of your personal information, you can make a complaint to us at enquiries@olivine.co.uk or write to us at Olivine Consulting Ltd, Figment Barn, Sheepcote Farm, Great Amwell, Herts, SG12 9SY.

 

You can also complain to the ICO if you are unhappy with how we have used your data.

 

The ICO’s address:   
         
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

 

ICO website: https://www.ico.org.uk  

 

Changes to this Privacy Notice

 

We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.

 

Any changes will be made available on our website. This Privacy Notice was last updated in November, 2020.